Hearing aid compatibility

Made for iPhone^® (MFi):

These Made for iPhone (MFi) hearing aids are compatible with all accessories and apps except the SoundGate intermediary device and former SoundLink app:

Radiant, Trek, Captivate, and Enchant.

For all hearing aids, we recommend your Apple device has iOS 13 or later.

We have tested MFi functionality on the following Apple devices, running on iOS 13 or above:

iPad 5th generation 9.7", iPad 6th generation 9.7", iPad 7th generation 10.2", iPad 8th generation 10.2", iPad 9th generation, iPad Air 2, iPad Air 3, iPad Air 4, iPad mini 4, iPad mini 5, iPad mini 6th generation (2021), iPad Pro 11 (2020), iPad Pro 11" 3rd generation (2021), iPad Pro 1st generation 11", iPad Pro 1st generation 12.9", iPad Pro 1st generation 9.7", iPad Pro 2nd generation 10.5", iPad Pro 2nd generation 12.9", iPad Pro 3rd generation 12.9" (2018), iPad Pro 4th 12.9" generation (2020), iPad Pro 5th 12.9" generation (2021), iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone SE, iPhone SE (2020), iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPod touch 7th generation

Hands-free communication:

Patients can enjoy hands-free calls using their iPhone or iPad.

These hearing aids support hands-free communication:

Radiant

Bi-directional streaming (hands-free communication) is available with iPhone 11 or later, iPad Pro 12.9-inch (5th generation and 4th generation), iPad Pro 11-inch (3rd generation and 2nd generation), iPad Air (4th generation), and iPad mini (6th generation), with software updates iOS 15.2 and iPadOS 15.2 or later. Hands-free communication requires minimum firmware 1.3.0 on your hearing aids.

Android:

Sonic Radiant supports ASHA (Audio Streaming for Hearing Aids) and requires Android 10 or higher. With ASHA, you can stream audio from your mobile device directly to your Radiant hearing aids.

Direct Audio Streaming to Radiant hearing aids has been tested on the following devices:

Google: Pixel 3, Pixel 3a, Pixel 4, Pixel 4 A, Pixel 5, Pixel 6

Samsung: Samsung Galaxy A21s, Samsung Galaxy A50, Samsung Galaxy A51, Samsung Galaxy A52, Samsung Galaxy A70, Samsung Galaxy A71, Samsung Galaxy Note 10, Samsung Galaxy Note 10+, Samsung Galaxy Note 20 5G, Samsung Galaxy Note 9, Samsung Galaxy S10, Samsung Galaxy S10+, Samsung Galaxy S10e, Samsung Galaxy S20, Samsung Galaxy S21, Samsung Galaxy S9, Samsung Galaxy Tab S6, Samsung Galaxy Z Flip3

Xiaomi: MI 10 5G

OnePlus: 7T, 8T

SoundLink 2 App compatibility

Read which products, smartphones and other devices are compatible with the app.

The Sonic SoundLink 2 App can be used with Radiant, Trek, Captivate, and Enchant.

See the list below to identify the mobile devices tested to be compatible with the Sonic SoundLink 2 App:

Please note that the SoundLink 2 App is compatible with devices running on the operating system iOS 13 or above, and Android 8.0 and above. If your device is not listed, it is still possible for it to be compatible with the Sonic SoundLink 2 App.

We recommend that you always update your device to the latest version of the operating system.

Sonic SoundLink 3 App compatibility

The Sonic SoundLink 3 App can be used with 2.4 GHz Enchant, Captivate, Trek, Enchant SE, and Radiant hearing aids.

See the list below to identify the devices tested to be compatible with the Sonic SoundLink 3 App:

Please note that the SoundLink 3 App is compatible with devices with minimum 2 GB of RAM and running on the operating system iOS 13 or above, and Android 8.0 or above. If your device is not listed, it is still possible for it to be compatible with the Sonic SoundLink 3 App.

We recommend that you always update your device to the latest version of the operating system.

The SoundLink 3 App and Sonic Radiant require a mobile device with Bluetooth 4.2 or above.

SoundClip-A compatibility

The SoundClip-A device is a wireless receiver and transmitter of sound that can be used with 2.4 GHz Enchant, Captivate, Trek, and Radiant hearing aids.

The Sonic SoundClip-A is tested to be compatible with the following devices:

If your device is not listed above, it is possible for it to be compatible with SoundClip-A if it meets the following requirement: Bluetooth 2.1 or later.

To pair the SoundClip-A with the Phone Adapter 2, please perform the following steps:

1. Put the Phone Adapter 2 into pairing mode
   Make sure the Phone Adapter 2 is powered on, i.e., the power indicator is steady green.
   
2. Put the SoundClip-A into pairing mode
   Press and hold the multi button AND volume up button for about 6 seconds until status indicator BLINKS BLUE (The SoundClip-A will be in pairing mode for about 3 minutes).
   
3. Place the SoundClip-A on top of the Phone Adapter 2
   The pairing takes approximately 20–60 seconds.
   
4. Pairing completed
   The power indicator on the Phone Adapter 2 and the status indicator on the SoundClip-A turn steady blue. Pairing only needs to be performed once and normally does not have to be repeated.
   

SoundLink App compatibility

The SoundLink App is used with the SoundGate, an intermediary streaming device, to provide for remote control functions and various additional features.

This app is compatible with Journey and wireless Cheer products in conjunction with the SoundGate.

See the list below to identify the smartphones that are compatible with the SoundLink App:

The SoundLink app may be compatible with other devices, however they were not tested and functionality cannot be guaranteed.